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Helping Employees Cope After a Critical Incident
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A critical incident is a sudden, random occurrence that disrupts the work place, is outside the usual human experience, and can shatter your employees' sense of well being. It may be an act of violence and/or death in the workplace, the result of a natural disaster or an act of terrorism. Whatever the source, it is important for managers to know and understand the natural reactions to these events and how to respond and be helpful to their employees.
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